Refund Policy

At Chumbehs Organic Juice, customer satisfaction is our priority. Please review our refund policy below:

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1. Eligibility for Refunds

   • Refunds are available for products that are defective, damaged during shipping, or incorrect.

   • Due to the perishable nature of our products, we cannot offer refunds for items based on taste preferences.

2. Requesting a Refund

   • To request a refund, please contact us at chumbehorganicjuice@gmail.com or call us at +1 425-351-0665 within 7 days of receiving your order.

   • Provide your order number and a brief description of the issue. Photos of the product and packaging may be requested to process your claim.

3. Refund Process

   • Once your claim is approved, refunds will be issued to the original payment method within 5–7 business days.

   • If a replacement is preferred over a refund, we will arrange for a replacement product to be sent to you at no additional cost.

4. Non-Refundable Circumstances

   • Items that have not been stored as recommended (e.g., refrigeration) are not eligible for refunds.

   • Refunds are not available for products purchased from third-party retailers; please refer to their policies instead.

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If you have any questions about our refund policy, feel free to reach out at chumbehorganicjuice@gmail.com or +1 425-351-0665.

 

Thank you for choosing Chumbehs Organic Juice!