FREQUENTLY ASKED QUESTIONS (FAQ)
1. What is Chumbehs Organic Juice?
Chumbehs Organic Juice is a line of fresh, handcrafted juices made from organic ingredients inspired by African heritage. Each juice is packed with natural goodness and a vibrant taste to nourish your body and soul.
2. What ingredients are used in your juices?
Our juices are made with 100% organic ingredients, including ginger, baobab, tamarind, wonjo (hibiscus), ditakh (sweet detar), and other natural fruits and spices. Check individual product descriptions for detailed ingredient lists.
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3. How do I store the juices?
To maintain freshness and quality, please refrigerate our juices upon arrival and consume them within the recommended time frame mentioned on the label.
4. Do you offer refunds?
We offer refunds for products that are defective, damaged, or incorrect as per our Refund Policy. Unfortunately, due to the perishable nature of our products, we cannot offer refunds for taste preferences.
5. What payment methods do you accept?
We exclusively use PayPal for secure transactions. You can pay using your PayPal account or as a guest with a debit or credit card.
6. How is shipping calculated?
Shipping costs are calculated separately based on your location and the size of your order. We will contact you after your order is placed to confirm shipping costs and finalize the details.
7. Do you ship internationally?
Yes, we ship to select international locations. Contact us for more information if you’re unsure whether we ship to your region.
8. How long does delivery take?
Delivery times vary depending on your location. Estimated delivery times will be provided when your shipping details are confirmed.
9. Are your juices suitable for people with allergies?
Our juices are made from natural, organic ingredients. However, if you have specific allergies, please review the ingredient list carefully before purchasing or contact us for additional information.
10. How can I contact you?
If you have any questions, please feel free to reach out to us:
Email: chumbehorganicjuice@gmail.com
Phone: +1 425-351-0665
Thank you for choosing Chumbehs Organic Juice! If you have more questions, don’t hesitate to ask.